Urk.

[reymonkey]

Uhhh... I need advice, if anyone has any. My MP3 player is very, very dead. We're not talking about a dead battery here, we're talking dropped dead mid-song and is now an inert piece of metal and very expensive circuitry. It wasn't dropped or shaken or anything, it was in a pocket at the time. I think it had about half battery strength, and now it won't turn on again, and the computer doesn't notice when I plug it in the USB port.
Sansa e260 and I hate to have to send it to the manufacturer when I've only had it since November and it was an Xmas present from my parents...

Comments

[justdbear.livejournal.com]

I can't say any of us have any experience with sansa tech support, but as many electronics as I have had to call warranty on, I know what being on hold is all about. The longest I have been on hold was for about 45 minutes, then they hung up and I had to call back and be another 27 minutes. Blech. That was memorex, but I think they have got better since I have had to call them, my sister had to call them once and got through in about ten minutes. Anyhow, good luck with it however you choose to go about it.